Bookings, orders and call intake
AI voice agents for restaurant orders, reservations, clinic appointment requests and defined customer-service calls. We map languages, escalation and staff transfer before launch.
Explore Voice AINexWerk is a Munich-based AI consulting studio for organisations in Germany, the wider EU, the UK, the USA and Canada. We build useful voice, booking and automation systems around the real operating workflow, with human ownership at every critical point.
AI voice agents for restaurant orders, reservations, clinic appointment requests and defined customer-service calls. We map languages, escalation and staff transfer before launch.
Explore Voice AITurn incoming documents, customer requests and internal approvals into controlled workflows. We define the data boundary, tool integrations and human checkpoint for each use case.
Explore AI AgentsFor every project we review relevant hosting location, data access, vendors, consent, handoff and documentation needs. Compliance depends on the deployment and is not assumed.
Discuss your requirementsA precise brief lets us assess fit without vague promises.
Countries served, call languages, business hours and local routing rules.
Booking, order, inquiry or back-office steps the system should support.
Current telephony, CRM, calendar, ordering, ERP and data sensitivity.
Exceptions, approvals, escalation owner and measurable success criteria.
Yes. NexWerk assesses each project against its operational workflow, languages, local team coverage, systems and data requirements. Time zones and delivery cadence are agreed during discovery.
It can capture agreed details for bookings, orders and non-clinical appointment requests, then route exceptions to staff. Clinical advice, diagnoses and emergency pathways remain outside the agent's role.
Hosting, processor locations, model providers, retention and access controls can be reviewed as project requirements. The appropriate configuration depends on the organisation and use case.
Send the workflow, countries and languages, tools already in use, approximate volume, data sensitivity and desired outcome. We will respond with a feasibility-focused next step.